|
Omotional cost a company spends to evaluate the performance of its employees. It consists of the following costs; Telecommunications, office supplies, travel expenses, product guides, supporting materials, bonuses, commissions, salaries, and other compensation. 4- Negative image of sellers of personal selling is the negative perception of sales staff. Some sellers take an aggressive tone, others perform poorly, and this annoys customers. However, their negative attitude will lead to low sales and leave a negative reputation for the company. What are personal selling styles? 1. Show the benefits of the product A product's benefits are often the most compelling selling points. In this style, you gain an understanding of a customer's buying motivations and explain how the product fits their needs. You can adjust the marketing message according to the customer.
For example, if a customer wants to know more about a product's efficiency but keeps referring to the product's material, you can adapt your response to discuss the product's quality and durability. 2- Explain the characteristics of the product In some cases, demonstrating phone number database the product is a persuasive tactic. This may work best for highly technical or complex products. Explaining how the product works enables you to explain the product's solution to a problem. One example is showing a homeowner how a home alarm system works to keep residents safe. 3- Conversation Personal selling strategies involve working directly with customers to discover and address their concerns. By engaging in a conversation with a customer, you can gain insight into their personality and purchasing options.
This helps you guide him towards making a decision. Depending on the customer's interest or frequency, a conversational strategy may include making comparisons between products or reminding that tThis helps in connecting with your customer and creating a scenario where they can imagine themselves using the product. Storytelling often has an emotional appeal, so this strategy can be effective for products that address a pressing issue or have some emotional value. What are the steps for personal selling? 1- Search The first step in the personal selling process is to research potential customers also known as leads or leads. Research can be conducted through inbound marketing, cold calling, personal outreach, or online research. 2- Pre-sales approach The sales team should be prepared to make initial contact with any leads they discover during their research.
|
|